TECHNICAL ISSUES
I CAN'T FIND A CAR, WHAT SHOULD I DO?
It's a possibility that there are no cars available nearby or there is a delay in the connectivity. For assistance, you can call us on 600567564 or send us an email at help@ekar.me
WHY ISN'T THE CAR STARTING?
There can be multiple reasons for the vehicle not starting. For assistance, please call us on 600567564 or send us an email at help@ekar.me
WHY WON'T THE CAR UNLOCK?
All our cars unlock within 3-5 seconds. However, there can be a delay due to network issues. In case if you need any assistance, please call us on 60056764 or send us an email at help@ekar.me
PAYMENT ISSUES
WHY ISN'T THE CAR STARTING?
In case of declined payments, the vehicle will be immobilized. The customer should settle the payment and then call us or email us to unblock the vehicle.