PAYING FOR EKAR TRIPS
HOW MUCH DOES IT COST TO BOOK AN EKAR?
Our rates start at just 60 fils per minute for the RTA fleet. What you pay for depends on which ekar you book and how long the trip was.
Visit https://ekar.me/ae/en#pricing for more information on prices.
We charge payment gateway fees of AED 2.5 per booking; to avoid payment gateway fees, you can purchase credits through the ewallet option available in the app.
We've upgraded our cars with anti-viral and anti-microbial cleaning solutions. We have equipped all cars with hand sanitizers or wipes for your use. Given the enhanced cleaning protocols and products, we've added a cleaning fee of AED 5 per trip.
WHAT IS THE CLEANING FEE FOR?
We have updated our robust guidance for both cleaning and disinfecting all our vehicles with enhanced and more frequent cleaning methods across all our locations. We keep high-touch areas such as the steering wheel, dashboard, and door handles regularly cleaned and sanitized.
We have also upgraded our car cleaning with anti-viral and anti-microbial solutions. We stock our vehicles with hand sanitizers or wipes for your use. Given the enhanced cleaning protocols and product, we've added a cleaning fee of AED 5 per trip to cover costs.
HOW DO I PAY FOR EKAR TRIPS?
You will be charged automatically on the card which has been updated while registration or the most recent updated card. We also offer Apple Pay and will soon add Google Pay to our payment options for your convenience.
An additional fee of AED 30 will be charged in the event of a failed payment transaction.
DO I HAVE TO PAY FOR ROAD TOLLS/SALIK?
All toll and salik charges incurred during your reservation will be charged to your account @AED 5 per crossing. All ekars are registered for toll with RTA (Dubai) & DARB (Abu Dhabi). Additionally, anyone found tampering with the tags is subject to penalties.
ARE PREPAID TRIPS REFUNDABLE?
No, all prepaid trips are non-refundable.
WILL I BE REFUNDED IF I RETURN THE EKAR EARLY OR DON'T UTILIZE THE FULL BOOKING?
No, there are no refunds in these cases.
DO I HAVE TO PAY FOR TWO TRIPS IF I TAKE AN EKAR OUT FOR SHORT TRIPS, LIKE GROCERY SHOPPING?
No, you don't have to pay for two trips. If you book a Pay Per Minute ekar for a short trip, you can keep the ekar as long as you do not end your trip through the app or return the key to the glove box or cup holder in the vehicle.